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100+ Voices Unhappy About Honda Clear Coat Paint Peel Defect
I normally don't like complaining about companies or their products. Sure, all things that we purchase have issues or will have problems over time. But when it comes to expensive…
Hang In There Sony…And Thanks for Your Continued Innovation
It happens to the best of us. We plan for the worst, do all of our due diligence, prepare for the unexpected, test and re-test and cross our fingers a…
Ok, I Bought A New Car, Now What? But First,
A few weeks ago our 2001 Honda Odyssey died. The transmission on our 10 year old family shuttle that had "only" 130,000 miles conked out, for the second time. It…
Buying A New Car? Here’s My Shopping Strategy with my
This past weekend, the transmission of my 2001 Honda Odyssey died. The car has over 130,000 miles on it and has done a fairly good job raising our family. It…
More Funny Car Videos: “Mom My Ride” & the “Swagger
On Wednesday, I posted a couple of funny advertisements coming out from Nissan. It turns out, obviously, they aren't the first to do this. A co-worker, and mom, pointed me…
My Paint & Your Brand Are Eroding – An Open
Below is a letter to Honda Motors that has been a long time in the making. Please read it and share as you see fit. Thank you for reading! -HTD…
The DO’s and DON’Ts of Customer Service in a Social
How many times have you had a bad customer service experience? More than 50% of the time? I will bet that you think that it's much higher than that even.…
Honda Motors Defective Paint Job – Honda Accord’s Clear Coat
I'm typically not one to complain out things. Bad things happen and I frequently find it better to just look at the bight side of things. Sometimes this gets me…
