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Consumer Clouds – A Comfortable and Easy On-ramp to More
I have multiple personalities. No, I'm not schizophrenic but I do have alter egos. During the day, I live and breathe cloud computing with my job as Technology Evangelist at…
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The DO’s and DON’Ts of Customer Service in a Social
How many times have you had a bad customer service experience? More than 50% of the time? I will bet that you think that it's much higher than that even.…
